Privacy Policy (Polityka Ochrony Danych Osobowych)

We understand the importance of protecting your privacy and comply with data protection law to ensure that your personal details are kept safe.

This Privacy Policy explains what information we collect about you, how we use it, and how we protect your privacy. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What is personal data?

Personal data is any information that can be used to identify you, either on its own or in combination with other information available to us. This may include your name, address, telephone number, and financial details.

Controlling and using your personal data

Every time we say “we”, “us”, or “our”, we mean Entertax Ltd (Company Reg. No. 09936247).

We act as a Data Controller, as we determine the purposes and means of processing your personal data. In certain circumstances, we also act as a Data Processor, for example when providing payroll services on behalf of other controllers.

In accordance with data protection law, we are registered with the Information Commissioner’s Office (ICO).

Third‑party links on our website

Our website may include links to third‑party websites, which may also collect and process your personal data. We do not accept responsibility for the privacy policies of these third parties and recommend that you read the privacy policy of every website you visit.

Types of personal data we may collect

We may collect and process the following categories of personal data:

  • Identity and Contact Information: Name, title, date of birth, marital status, citizenship, home address, telephone number, and email address.
  • Government and Tax Identifiers: National Insurance Number (NINO), Unique Taxpayer Reference (UTR), VAT registration numbers, PAYE references, and Companies House registration numbers where they relate to identifiable individuals.
  • Identification and Verification Data: Copies of identification documents and proof of address, and information required for Anti‑Money Laundering (AML) and Know Your Client (KYC) checks.
  • Financial Information: Bank account details, income and expenditure records, salary, dividends, pension and investment income, rental income, and other financial information relevant to the services provided.
  • Employment and Payroll Information: Employment status, job title, tax codes, pension contributions, student loan information, statutory payments, and payroll records such as P45, P60, and P11D.
  • Business and Professional Information: Details of business activities, accounting records, VAT returns, shareholder and director information, shareholdings, and ownership structures.
  • Family and Personal Circumstances: Information about spouses, partners, children, or dependants where relevant to the services provided.
  • Special Category and Criminal Offence Data: Information such as health data, racial or ethnic origin, criminal offence data where required for legal or regulatory purposes.
  • Technical and Communication Data: Information collected through your use of our website, such as IP addresses and cookie data, as well as correspondence records.
  • Personal Data of Other Individuals: Information about employees, directors, shareholders, or other individuals where necessary to provide our services, provided that you have their authority to share this information.
Who the information is processed about

We process personal data relating to current and prospective clients, individuals who have entered or wish to enter into an agreement with us, individuals contacting us in relation to our business, employees, advisers and other professional experts, suppliers, and subcontractors.

Lawful bases for processing

We process personal data under the following lawful bases:

  • Performance of a contract – to provide the services you request.
  • Legal obligation – to comply with statutory and regulatory requirements (e.g., Anti‑Money Laundering regulations).
  • Legitimate interests – to manage and improve our business operations, provided these interests are not overridden by your rights.
  • Consent – where required, particularly for marketing communications.

Where processing is based on consent, you may withdraw your consent at any time by contacting us using the details provided below.

Where do we get the data from?

From you

Most of the personal data we process is provided directly by you when you:

  • Complete forms or engage our services
  • Contact us by phone, email, post, social media, or via our website (www.entertax.co.uk)
  • Provide information in person at our office

Please note that sending personal data via email is not completely secure; any information you send is at your own risk. Once received, we will take appropriate steps to protect it.

From other sources

We may also collect personal data from:

  • HM Revenue & Customs (HMRC), Companies House, and other authorities where you have authorised us to act on your behalf
  • Publicly available sources such as social media platforms, the electoral register, and Companies House
  • Other individuals whose data you provide (e.g., spouse, partner, children, or employees), where you confirm that you have their permission
  • Your use of our website through cookies (see our Cookies Policy for further details)
How do we use your personal data?

1. To provide services

Your personal data is primarily used to:

  • Provide accounting and financial services and advice
  • Perform our contractual obligations
  • Process quotes and assess whether to enter into a contract
  • Inform you about changes to our services or policies
  • Provide consulting and advisory services
  • Recover debts owed to us

2. To comply with legal obligations

  • Verifying your identity
  • Compliance with Anti‑Money Laundering (AML) regulations
  • Fraud prevention and detection

3. For our legitimate business interests

  • Sharing data with service providers, advisers, and subcontractors
  • Improving our services and procedures
  • Managing business operations
  • Sending marketing communications (where permitted by law)

We do not use your personal data for automated decision‑making or profiling.

Marketing preferences

From time to time, we may contact you with information about our news, products, or services by telephone, email, post, social media, or SMS.

Marketing communications will be sent based on your consent or our legitimate interests, and you can opt out at any time by contacting us at entertax.uk@gmail.com or using the contact details below. We do not share your data with third parties for their marketing purposes.

Who the information may be shared with

We may share your personal data with:

  • Government bodies and agencies (e.g., HMRC, Companies House, Jobcentre Plus, local councils, the ICO)
  • Family members or representatives authorised by you
  • Business associates, legal and professional advisers, subcontractors, and service providers
  • Regulatory authorities and ombudsmen
  • Law enforcement bodies or fraud prevention agencies
  • Financial organisations, credit reference, and debt collection agencies
  • Current, past, or prospective employers (where necessary)
Continuity of Practice

We have arrangements with another accountancy firm to ensure continuity of our services if we are unable to operate. That firm will:

  • Keep your information confidential
  • Use it only for this purpose
  • Comply with UK data protection law

You will be informed if this arrangement is activated and remain free to appoint another adviser.

International transfers

Your personal data may be transferred outside the UK where necessary. In such cases, we will ensure that appropriate safeguards are in place, such as UK adequacy regulations, International Data Transfer Agreements (IDTAs), or Standard Contractual Clauses (SCCs), to ensure your data is protected in accordance with UK data protection law.

How long do we keep your personal data?

We retain personal data only for as long as necessary for the purposes for which it was collected. As a general rule, we keep personal data for six years after the end of our relationship with you to comply with regulatory and Anti‑Money Laundering obligations.

Your rights

Under UK data protection law, you have the right to:

  • Be informed about how your data is used
  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing, including direct marketing
  • Withdraw consent at any time
  • Rights related to automated decision‑making and profiling

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).

Contact us

If you have any questions or wish to exercise your rights, please contact us:

  • Email: entertax.uk@gmail.com
  • Post: Entertax Ltd, 14 Larkswood Drive, Crowthorne, RG45 6RL
  • Telephone: 07841070095
How to request access to your personal data

To make a Subject Access Request, please contact us using the details above and provide:

  • Your full name, address, and date of birth
  • Details of the information you wish to access
  • Proof of identity and address (only where necessary)

We will respond to your request within one month of receiving it, in accordance with UK GDPR.

Autor: Malgorzata Czuper

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